Privacy Policy

Last updated: April 10, 2026

📱 SMS Consent: FollowDesk collects phone numbers solely for the purpose of sending authorized SMS follow-up messages on behalf of the agent or business the end user has engaged with. We do not sell or share phone numbers with third parties for marketing purposes. You can opt out at any time by replying STOP.

1. Information We Collect

FollowDesk collects the following types of information:

2. SMS Messaging — How We Use Your Phone Number

When a lead's phone number is added to FollowDesk by an agent, the lead will receive:

SMS Consent Required: End users consent to receive SMS messages either by (a) directly providing their phone number to an agent, (b) submitting a contact form on the agent's website, or (c) responding to an initial outreach message. SMS consent is collected and verified before any marketing or promotional messages are sent.

Phone Numbers Not Shared: Phone numbers are NOT shared with third parties for marketing purposes. Phone numbers are used solely to facilitate communication between leads and the agents they have engaged with.

Opt-out: Reply STOP at any time to unsubscribe from all messages. You will receive a confirmation and no further messages will be sent.

Help: Reply HELP for assistance. Message and data rates may apply. Message frequency varies.

3. How We Use Your Information

4. Information Sharing

We do not sell your personal information. We may share information with:

5. Data Retention

We retain personal information for as long as necessary to provide our services. Lead contact information is retained for the duration of the agent's subscription plus 90 days. You may request deletion of your data by contacting us.

6. Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.

7. Your Rights

8. Contact Us

For privacy questions or to exercise your rights, contact us at:
support@followdesk.org
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